Frequently Asked Questions
Everything you need to know about shopping with OKS GEAR
How can I track my OKS GEAR order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund or exchange.
Do you offer international shipping?
Yes, OKS GEAR ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know if an item is in stock?
Stock availability is updated in real-time on each product page. If an item is out of stock, you can sign up for our email notifications to be alerted when it returns.
How can I contact customer support?
Our support team is available via the 'Contact Us' form on our website, through live chat during business hours, or by emailing [email protected].